Frequently Asked Questions – Parents
The Family Reading Event is a fun and exciting event that your school can put together to help inform your parents what the Kids Read Now program is. Most school pair the Family Reading Event with a spring assembly, ice cream social, or other community event for the school. It instructs your parents on how Kids Read Now works, what to expect, and how to report the student’s books. This event typically happens in the spring, shortly before the end of the school year. This is where your students would receive their first book and their parents would receive a Parent Guide giving them more information about Kids Read Now.
Once the book selection has been made by your student in the spring, we are unable to modify their selections. This helps ensure students will receive the books they selected.
You and your student’s information were supplied to us by the school. If the information the school gave us is out of date or needs to be updated let us know! You can update your contact information on the app. Log into the app, click “contact info”, and update as needed. Alternatively, you can contact our team to update and change any contact info at 877-536-0130.
We typically mail one book each week. Books may take 10-15 business days to arrive (2-3 weeks). You should see your first book arrive within that time frame after the program starts for your student. From there, you should see a new book arrive every one to two weeks. Sometimes there are delays that are based on the volume of your local post office. If you have not received your new book after 3 weeks, give us a call to make sure that we have the correct address on file. If you recently moved, the books will not be forwarded to a new address.
Now that you have received your first book at the Family Reading event, the next few books will arrive automatically. Remember to report each book that your student receives and reads. The reporting is what makes sure that your student can complete the program. We will ship approximately one book per week to your student until all books have been sent.
Each KRN book comes with a unique book code located on the front, inside cover of every book we send. We have several different ways to easily report your books.
Here’s how:
1. Text the book code to the short code on the discovery sheet inside the front cover of your book.
2. Call into our automated line at 937-576-4086, and enter the book code
3. Download the free Kids Read Now app here: http://onelink.to/krnapp
or scan the QR code below:
4. Go to KidsReadNow.org and click “report your book“
5. Call us directly at 877-536-0130
6. Chat with us online at KidsReadNow.org